Privacy Policy

When you contact us through the website or book an appointment, we may collect your name, phone number, details about your pet, and the reason for your visit. This information is only what you choose to provide.

We do not collect sensitive personal data such as payment information, identity documents, or medical records through this website. Clinical records are managed separately during your visit to the clinic.

We use the information you provide to respond to your enquiry, schedule appointments, and coordinate care for your pet.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

The contact form on this website may open a WhatsApp conversation with the clinic. Messages sent through WhatsApp are subject to WhatsApp's own privacy policy and terms of service, which we do not control.

Please do not send sensitive medical information through WhatsApp unless instructed by the clinic.

This website does not use tracking cookies, advertising cookies, or third-party analytics tools. We do not track your browsing activity across other websites.

Only essential cookies required for the website to function may be used by our hosting provider.

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You may ask us to update, correct, or delete your contact information at any time by reaching out to the clinic directly.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this privacy policy or how your information is handled, please contact the clinic directly.